Click Rental Registrations from the +Create New box in the the Home tab on top of the page
Click Transfer Existing Registration to New Owners and then click Continue Application
Enter the Rental Property Registration Record Number (include the dash) and click Continue Application
Add your contact information by clicking Select from Account (if you are adding yourself) or Add New button (if you are adding someone new). Remember – you need all 3 required contact types (Owner, Applicant and Tenant Contact for Repairs) to proceed.
Click Continue Application
Review the details and click the Continue Application
You should receive a message that says “Thank You. We received your information.” You will see a new record number that begins with 004. Your Rental Property Registration Record Number has not changed – this 004 number is the number given to the amendment record you just created to make contact changes and “claim” the record.
Click the 004 record number to print your new RRIO Certificate of Property Registration
Click Related Records in the Record Information section
Scroll down to the Related Records section and find the original Rental Property Registration Record
Click View to the right of the record listing
Scroll to the bottom of the details and click Print/View Record
The RRIO Certificate of Property Registration should appear along with your updated information listed under the Tenant’s Contact for Repairs section