How to Pause or Resume Master Use Permit Project Reviews

As an applicant, you may temporarily suspend permit reviews on any Master Use Permit application directly from your portal account. 

To initiate a temporary suspension, follow the Pause Project Review steps below. Please note that this pause option is only available after the application completed step, and before a decision is issued. 

To end the suspension, follow the Resume Project Reviews steps below. 

You must be an active contact listed on the application to submit both requests.

While reviews are paused:

• We will pause all review activity on the application until you submit a request to resume reviews.
• While reviews are paused, staff will not engage in substantive review activity. However, we will bill to the record number for time spent coordinating with the applicant on project updates, changes or timeline planning during the pause.
• If you pause reviews for more than 60 calendar days, then we will automatically add 30 calendar days to the overall project review timeline (Seattle Municipal Code 23.76.005.B3.a).
• You must submit a request to resume reviews to end the review pause.  

Instructions to Pause Project Reviews:

1. Log in to your Seattle Services Portal account.
2. Click on My Records in the upper left corner of your screen.
3. Under Filters, set the Action drop-down filter to Make Changes.
4. Select the Make Changes button located to the right of the application record number you would like to pause reviews.
5. Select Pause or Resume Permit Review.
   
6. In the Request Information section, type in the Reason for your request to pause permit reviews.
   
7. On the Documents page, click Continue.
8. Check the box attesting to the information provided.
   
9. Click Continue to submit your Pause request.

You will see a Thank You screen to confirm that we have received your request.

A Pause Confirmation email will be sent to all active contacts on the Master Use Permit record, and the record status will be updated to “Paused by Customer.”  

Instructions to Resume Project Reviews:

1. Log in to your Seattle Services Portal account.
2. Click on My Records in the upper left corner of your screen.
3. Under Filters, set the Action drop-down filter to Make Changes.
4. Select the Make Changes button located to the right of the application record number you would like to resume reviews.
5. Select Pause or Resume Permit Review.
   
6. In the Request Information section, type in the Reason for your request to pause permit reviews.
   
7. In the Resume Project Information section, read the instructions and answer the two questions:
   1. Are you submitting corrections in response to a Consolidated Summary Report, with this "Resume Project Reviews" request?
      1.  Select Yes if your project status was in “Corrections Required” at the time you submitted your Pause request, and you want to submit corrections now as part of your Resume request. 
      2. Select No if no corrections are needed, you have not yet received a Consolidated Summary Report, or you want to submit your corrections at a later date.
   2. Have you made any other changes to your project that are not related to required corrections? 
      1. Select No if you have not made changes to your project beyond responding to any required corrections.
      2. Select Yes if you have made other changes to your project that are not related to required corrections. 
         1. Type a brief description of your changes to your project that aren’t related to required corrections.
         2. You will be asked to upload Supporting Documentation that describes these changes in the next step.
8. On the Documents page, read the instructions and follow the Upload Document steps.
9. Check the box attesting to the information provided.
10. Click Continue to submit your Resume request.

You will see a Thank You screen to confirm that we have received your request.

A Resume Reviews Request Pending Confirmation email will be sent to all active contacts on the Master Use Permit record, and the record status will be updated to “Resume Permit Review Pending.”

Once processing is completed and reviews have been reactivated, the record contacts will receive a follow up Reactivation Confirmation email.