How Do I Request a Contact Change for My Street Use Permit?

This article provides the steps to complete the Street Use Change Existing Contact Form and submit your change request. This form is needed when you are changing existing contacts already on your application or permit or want to add a contact whose Seattle Services Portal account has more than one contact connected to it. The form is uploaded directly to the parent record where the contacts need changed.

Note: The person uploading the request must be a contact on the record or have delegated permissions to upload documents to the record.

• Complete the Street Use Change Existing Contact Form
• Upload Your Change Request Form

To add a new additional contact when there is only one contact connected to the Seattle Services Portal account that you want to add, please submit an Enable Access Amendment. The contact is added automatically and receives immediate access to your application or permit. There are no fees for this amendment. You may not use Enable Access to change existing contacts, ONLY to add additional contacts. Refer to How Do I Give Someone Access to My Record.

Complete the Street Use Change Existing Contact Form

The first step before submitting your change request is to fill out the Change Existing Contact Form. You will need to have details about each new contact type to complete this form.

1. Open the Change Existing Contact Form.
2. Enter your Street Use Permit Number (note only one permit # per form).
3. Enter your Project Address.
4. Select the contacts that are changing:
   • Applicant
   • Financially Responsible Party
   • Owner
   • On-Site Contact
   • Additional Contact
   • All Contacts
   
5. Enter contact information for each existing contact to be inactivated, followed by the same information for the new contact (first and last name or company name, address, phone number, and email address).

   TIP: New contacts should already have a Seattle Services Portal account, or they will be unable to access the permit. If no account, refer to How to Create a New Account for steps to create an account.

   TIP: Billing responsibility changes to the Financially Responsible Party (FRP) take effect in the permit record as soon as the FRP is updated on your permit. All billed fees and charges for the current and future months will be billed to the new FRP at the beginning of the following month.

   

6. Sign and date the form accepting the Terms and Conditions. The form should be signed by the current Owner or Financially Responsible Party who is requesting the change. If this is not possible then another current contact on the permit may sign the form. If the Owner or Financially Responsible Party are changing, the form must also be signed by the new Owner or Financially Responsible Party.

   
7. Download the form by clicking on the download button and selecting With your changes from the dropdown.

   TIP: You can download the form first and then fill it in. Select the download button before making any changes and proceed to Step 8.

   
8. Save the form as a PDF file. Steps may vary by browser.
   1. Optionally update the File name.
   2. Confirm the Save as type is *.pdf.
   3. Click Save.
      

Upload the Change Request Form

The instructions below provide the steps to submit a contact change request:

1. When you are ready to upload your Change Existing Contact Form, login to Seattle Services Portal.

   IMPORTANT: If you do not yet have a Seattle Services Portal account, you must register before proceeding. If you are not a contact on the record but are a delegate of a contact, you must have been delegated permissions to upload documents.

2. On the My Records page, locate your Permit record in the list.

   Note: For changes to records like revisions, extensions, date changes, and invoices, select their parent record and upload the form to their parent record.

3. Click the blue linked Record Number of your permit to open it. Note that you do NOT need to click Make Changes.
   
4. Under Record Info, click on the Attachments tab (blue link).
   
5. Click Select (the button in the lower left-hand corner).
   
   
6. Click Select a second time on the File Upload form that opens.
   
7. Browse to your document, click on the file name to select the file, and click Open. The system has a character limit for file names, so if the name is too long, you may get an error message. Do not include any special characters in the file name. Your screen may look different depending on the browser you use.
   
8. Click Done.
   
9. Select a Document Type of Change Existing Contact Form.

   IMPORTANT: It is important to select a Document Type of Change Existing Contact Form so the system knows how to route your contact change request to a team that can help. If you choose a different document type, the document will upload, but no action will be taken.

10. Enter a Description (optional).
11. Click Save.
    
12. Your Change Existing Contact Form is now listed under Attachments at the end of the list.
    
13. Once you have submitted your Change Existing Contact Form, the team that will help you is notified of your contact change request and will work with you on implementing the change.