How Do I Give Someone Access to My Record?

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The Street Use Enable Access amendment allows you to give an additional person access to a record, such as an application, permit, or invoice. This person must have an existing Seattle Services Portal account.

This amendment is useful when an additional person, who is not currently a record contact, needs access to an application or permit to:

• Respond to corrections
• Submit an amendment such as to extend or revise the permit
• Upload or view documents

Before you begin, you must know the email address associated with the Seattle Services Portal account of the person you want to add. Request this email address from the account holder before you begin this amendment. When the amendment is submitted, this person is automatically added as a contact to the record and will have immediate access. There are no fees or required documents for this amendment.

If you want to give someone access to more than one permit, consider using delegation. For information on delegation, please refer to help articles in the Managing Your Account Overview folder paying particular attention to the ones on adding a delegate, accepting delegation, and managing delegate permissions.

This amendment is not used to change the required contacts – the Applicant, Owner, Financially Responsible Party, or Onsite Contact. To request a change to required contacts on an issued permit, use a Revision amendment. For Public Space permits, refer to How Do I Request a Revision to My Issued Vending or Long-Term Public Space Management (PSM) Permit.  For Construction, Utility, and SIP permits, refer to How Do I Request a Revision to My Issued Construction, Utility, or Street Improvement Permit. If the permit is not yet issued, send an email to SDOTPERMITS@seattle.gov to request a change.

The instructions below provide the steps to give someone access to your Street Use permit using a Street Use Enable Access amendment:

1. Login to Seattle Services Portal.

   IMPORTANT: If you do not yet have a Seattle Services Portal account, you must register before proceeding and must be authorized to make changes on this permit.

2. On the My Records tab, locate your record in the list.
3. In the Action column associated with your permit, click Make Changes. For our example, we are adding access for a Street Improvement permit. The steps for changing a Utility, Construction, Public Space Management, or Tree permit are the same.

   TIP: If you do not see a Make Changes Action then you are not authorized to make changes for this permit.

   
4. On the Select an Amendment Type page, select Street Use Enable Access.
5. Click Continue Application.
   
   
6. The Project Address page is read-only. Verify you are requesting a change at the correct address and click Continue Application to continue to the Project Information page.

   TIP: If this is not the correct record, click Home or My Records in the top menu bar. When the browser prompt asks if you want to leave the page, click Leave.

   
7. The Project Information page. is read-only. Verify that you are requesting a change to the correct project and click Continue Application to continue to the Contacts page.

   TIP: If this is not the correct record, click Home or My Records in the top menu bar. When the browser prompt asks if you want to leave the page, click Leave.

   
8. On the Contacts page, scroll down to the Enable Access for Additional Contact section.
   • In Seattle Services Portal Account Email Address, enter the email address of the contact you want to add. This email address must be the one associated with their Seattle Services Portal account. If the email address is not recognized, you will receive an error message. If the email address is valid for a Seattle Services portal account, the contact name, email, and phone auto-populate with the contact details associated with the email address you entered.
   • In Do you want this contact to receive emails regarding this permit, select Yes or No. If you select Yes, the contact will receive all standard notifications, such as when corrections are required, or the permit is issued. If you select No, the contact still has access to make changes but will not receive emails.
9. Click Continue Application to continue to the Review page.
   
10. A Review page is displayed. Review the contact information. Click the Edit button to go back and make updates.

    Note: Project Address, Project Information, and Current Permit Contacts are not editable.

11. Once reviewed, scroll to the very bottom, and check the box to agree to the listed terms and conditions.
12. Click Continue Application to submit your amendment.
    
13. A message displays confirming that your amendment is submitted. The record number has the format of the parent record +ACC00n to indicate an Enable Access Amendment, for example SUSIP0000549-ACC001. The “1” indicates that this is the first Enable Access Amendment for this permit. This amendment record now displays on your My Records list with a Closed status. The added contact now has access. An email is sent to the contact that was added to the record letting them know they have access.