If you have questions about using the Seattle Services Portal, please read our Frequently Asked Questions.
If you still need help with the Seattle Services Portal or your application, below are some additional support contacts.
Seattle Services Portal
If you're having technical difficulties, contact our Seattle Services Portal Support Team at SeattleServices_ITHelp@seattle.gov.
If you have questions about adding additional people to your account, read our How to Add a Delegate to Your Account article.
City Departments
- Seattle Department of Construction and Inspections
- Seattle Department of Transportation
- Seattle Public Utilities
- Short-Term Rentals
- Taxi and For-Hire Industry
- Building Tune-Ups
Seattle Department of Construction and Inspections
- For permit process questions: (206) 684-8850
- For building permit or land use questions, send us a question through email or chat
- For OTC/plans routing questions (boiler, conveyance, electrical, furnace, mechanical, refrigeration, fire alarm and fire sprinkler: Send us a question through email or chat
- For building permit coaching (construction, demolition and grading): Send us a question through email or chat
- For trade licensing questions: (206) 684-5174
- For help adding or managing contacts on your application: sci_coa@seattle.gov
- To request pre-submittal conferences: sci_presubapp@seattle.gov
- For code compliance complaints: (206) 615-0808
- For rental registration questions: (206) 684-4110
- Send us a RRIO Question
- For fee payment issues: (206) 386-9780
Seattle Department of Transportation
- For questions about restricted parking zone (RPZ) permits, call (206) 684-5086 or email rpzinfo@seattle.gov.
- For questions about truck permits or other parking-related permits, call (206) 684-5086 or email trafficpermitsinfo@seattle.gov.
- To get help with registering for an account or adding contacts to your account, email SeattleServices_ITHelp@seattle.gov.
- For questions related to street use permits, call (206) 684-5253 or email SDOTPermits@Seattle.gov.
Seattle Public Utilities
- For questions about water availability, water availability certificates (WACs) or SPU system improvements, email SPUWaterAvailability@seattle.gov or call (206) 684-3333.
- For general assistance and questions about water utility services, email SPU_DSO@seattle.gov or call (206) 684-3333.
- Visit our Construction Resources site for additional information.
Short-Term Rentals
- For questions about short-term rental operator license, short-term rental platform license or bed-and-breakfast operator license, call (206) 386-1267 or email str@seattle.gov
- To file a short-term rental complaint regarding noise, parking and garbage call (206) 684-CITY (2489) or fill out a service request form at Customer Service Bureau.
Taxi and For-Hire Industry
- For questions about Taxi Medallions or Dispatch Organizations, please call 206-386-1267 or email taxicab@seattle.gov.
- For questions about For-Hire Driver’s Licenses call 206-263-1982 or email forhiredriver@kingcounty.gov.
- To file a Taxi or For-Hire complaint:
- If your ride began in King County but outside of Seattle,
- call 206-296-8294 or online at:
- King County Complaint Form
- If your ride began within Seattle,
- call 206-684-2489 or online at:
- City of Seattle Complaint Form
- If your ride began in King County but outside of Seattle,
Building Tune-Ups
- If you have questions related to Building Tune-Ups (an energy efficiency program for non-residential buildings), contact the Help Desk at BuildingTuneUps@Seattle.gov or (206) 727-8863 (TUNE).
- Get details about the program at www.seattle.gov/buildingtuneups.
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