Get Support

If you have questions about your application or have run into a problem with the portal, please read our Issues and Resolutions for SDCI's Permitting System article. There you will find answers to the most common questions regarding the portal.

If you still need help with the Seattle Services Portal or your application, below are some additional support contacts.

Seattle Services Portal

If you're having technical difficulties, contact our Seattle Services Portal Support Team.

Seattle Department of Construction and Inspections

• For permit process questions: [phone]
  • Send us a Building Permit Question
  • Send us a Land Use Question
• For help adding or managing contacts on your account or application: [e-mail]
• To request pre-submittal conferences: [e-mail]
• For code compliance complaints: [phone]
• For rental registration questions: [phone]
  • Send us a RRIO Question
• For trade licensing questions: [phone]
• For fee payment issues: [phone]

Seattle Department of Transportation

• For questions about restricted parking zone (RPZ) permits, call [phone] or email [e-mail].
• For questions about truck permits or other parking-related permits, call [phone] or email [e-mail].
• To get help with registering for an account or adding contacts to your account, email [e-mail].

Short-Term Rental

• For questions about short-term rental operator license, short-term rental platform license or bed-and-breakfast operator license, call [phone] or email [e-mail]
• To file a short-term rental complaint regarding noise, parking and garbage call (206) 684-CITY (2489) or fill out a service request form at Customer Service Bureau.

Building Tune-Ups

• If you have questions related to Building Tune-Ups (an energy efficiency program for non-residential buildings), contact the Help Desk at [e-mail] or [phone] (TUNE).
• Get details about the program at www.seattle.gov/buildingtuneups.