Get Support

Seattle Services Portal

If you're having technical difficulties, contact our Seattle Services Portal Support Team at SeattleServices_ITHelp@seattle.gov.

If you have questions about adding additional people to your account, read our How to Add a Delegate to Your Account article.

For permit process questions: (206) 684-8850
For building permit or land use questions, send us a question through email or chat
For OTC/plans routing questions (boiler, conveyance, electrical, furnace, mechanical, refrigeration, fire alarm and fire sprinkler: Send us a question through email or chat
For building permit coaching (construction, demolition and grading): Send us a question through email or chat
For trade licensing questions: (206) 684-5174
For help adding or managing contacts on your application: sci_coa@seattle.gov
To request pre-submittal conferences: sci_presubapp@seattle.gov
For code compliance complaints: (206) 615-0808
For rental registration questions: (206) 684-4110
- Send us a RRIO Question
For fee payment issues: (206) 386-9780

For questions about restricted parking zone (RPZ) permits, call (206) 684-5086 or email rpzinfo@seattle.gov.
For questions about truck permits or other parking-related permits, call (206) 684-5086 or email trafficpermitsinfo@seattle.gov.
To get help with registering for an account or adding contacts to your account, email SeattleServices_ITHelp@seattle.gov.
For questions related to street use permits, call (206) 684-5253 or email SDOTPermits@Seattle.gov.

For questions about water availability, water availability certificates (WACs) or SPU system improvements, email SPUWaterAvailability@seattle.gov or call (206) 684-3333.
For general assistance and questions about water utility services, email SPU_DSO@seattle.gov or call (206) 684-3333.
Visit our Construction Resources site for additional information.

For questions about short-term rental operator license, short-term rental platform license or bed-and-breakfast operator license, call (206) 386-1267 or email str@seattle.gov
To file a short-term rental complaint regarding noise, parking and garbage call (206) 684-CITY (2489) or fill out a service request form at Customer Service Bureau.

For questions about Taxi Medallions or Dispatch Organizations, please call 206-386-1267 or email taxicab@seattle.gov.
For questions about For-Hire Driver’s Licenses call 206-263-1982 or email forhiredriver@kingcounty.gov.
To file a Taxi or For-Hire complaint:
- If your ride began in King County but outside of Seattle,
  - call 206-296-8294 or online at:
  - King County Complaint Form
- If your ride began within Seattle,
  - call 206-684-2489 or online at:
  - City of Seattle Complaint Form

If you have questions related to Building Tune-Ups (an energy efficiency program for non-residential buildings), contact the Help Desk at BuildingTuneUps@Seattle.gov or (206) 727-8863 (TUNE).
Get details about the program at www.seattle.gov/buildingtuneups.