Steps to Request a Drainage & Wastewater (DWW) Determination Review

If a Preliminary Assessment Report (PAR) has DWW system improvements required, you have the option to appeal that decision through the Determination Review process. The request is addressed through an Amendment – DWW Determination record in Accela. There are two possible occurrences of a DWW Determination record; DWW Manager Determination record and DWW Director Determination record. If the Manager Determination request results in an ‘Upheld’ status, then you may then apply for DWW Director Determination.

Steps to Request a DWW Manager Determination Request

1. Login to the Seattle Service Portal.
2. Select My Records.
3. Find the Record Number that you want to submit for an appeal and click on Make Changes.
   
   
4. You will be taken to the DWW Manager Determination record.
5. The Address page will be presented and display the address of the PAR record.
6. Click Continue Application.
   
7. The Contact page presents:
   • The Owner from the PAR record will be copied over from the original PAR record.
   • The Applicant of the Determination may be different than the PAR record. Pick one of the following:
     Select From Account: Choose from a list of contact associated with your account,
     Add New: Create a new contact not in the system, or
     Look Up: Find an existing contact.
     
8. Complete the Application Information.
   
9. Select the Customer Acknowledgment options and click Continue Application.
   

Upload Documents

10. Add attachments by clicking the Select button.
11. Click Select to browse for files to
12. Select the document from your files and click Open (file name will be listed after it is selected).
13. Click Done.
14. Repeat steps 12-15 for each required document needed.
    
15. Select the Type from the list of Types in the drop-down.
16. Add a Description of the document, if needed.
    
17. Repeat this step for each required document.
18. Once you have named each document, click Save.
19. Once you have uploaded each required type of document, click Continue Application.

Complete your Submission

20. Verify all your information is correct in the Review step and click Continue Application.
21. When your intake application is successful, you'll see the Thank You screen.
22. DSO staff will contact you via email to confirm the date which your project will be reviewed or to let you know if more information is needed.
    

Steps to Request a DWW Director Determination Request

1. Login to the Seattle Service Portal.
2. Select My Records.
3. Find the DWW Manager Determination Record Number that you want to submit for an appeal and click on Make Changes.
   
4. You will be taken to the DWW Director Determination record.
5. The Address page will be presented and display the address of the DWW record.
6. Click Continue Application.
   
7. The Contact page presents:
   • The Owner from the PAR record will be copied over from the original PAR record.
   • The Applicant of the Determination may be different than the PAR record. Pick one of the following:
     Select From Account: Choose from a list of contact associated with your account,
     Add New: Create a new contact not in the system, or
     Look Up: Find an existing contact.
     
8. Complete the Application Information.
   
   
9. Select the Customer Acknowledgment options and click Continue Application.
   

Upload Documents

10. Attach documents. Add attachments by clicking the Select button.
11. Click Select to browse for files to upload.
12. Select the document from your files and click Open (file name will be listed after it is selected).
13. Click Done. Repeat steps 12-15 for each required document needed.
    
14. Select the Type of document from the list of Types in the drop-down.
15. Add a short Description of the document, if needed.
    
16. Repeat this step for each document you wish to upload.
17. Once you have named each document, click Save.
18. Once you have uploaded each document, click Continue Application.

Complete your Submission

19. Verify all your information looks correct in the Review step and click Continue Application.
20. When your intake application is successful, you'll see the Thank You screen.
21. Wait for the Development Services Office (DSO) to contact you by email. You will be notified if more information is required.