How to Find and Pay Your Current Street Use Invoice

How to Find and Pay a Street Use Invoice Online

If your Street Use permit fees or service charges are billed, you will receive an invoice from Street Use. This article explains:

• When to Expect an Invoice
• Understanding Invoice Records
• What You Need to Know About Invoices
• How to Find Your Invoice Online
• How to Pay the Fees Associated with Your Invoice
• Related Articles

When to Expect an Invoice

Fees that Generate an Invoice

• The following billed fees typically generate an invoice:
  • Review charges
  • Inspection charges
• If you pay billed fees before an invoice is generated, no invoice will be created.
• If fees remain unpaid, invoices are usually generated the month after the fees are incurred. You will receive an email notification when your invoice is available.
• If no email address is on file, the invoice will be mailed to the billing address on record.

Fees That Do Not Typically Generate an Invoice

• The following fees do not usually generate an invoice unless your account is set up as billable:
  • Issuance fees
  • Use fees
  • Modification fees
• You will receive an email notification when these fees are available to pay.

Understanding Invoice Records (SUINV)

Each month, a special invoice record is created. This record contains only your invoice document.

• There are no fees on the invoice record itself.
• Fees are displayed and paid only on the actual application or permit record.
• The invoice record provides links to the permits included on your invoice.
• Invoices may be consolidated, meaning one invoice can include fees for multiple permits.

Invoice Record Number Format

Invoice records look like this: SUINV-2601-31541

• SUINV – Always the same, identifies an invoice
• 2601 – Creation date (YYMM), January 2026
• 31541 – System-generated timestamp

This invoice number appears in the top right corner of your invoice document.

What You Need to Know About Invoices

• Your invoice document includes:
  • Permit #(s)
  • Permitted address
  • Fees for each permit (grouped if multiple permits are included)
• The Seattle Services Portal uses the term record for permits, applications, invoices, and licenses.
  Both your invoice (SUINV) and your permit # are record numbers.
• Tips about invoice numbers:
  • Each fee on the permit has a fee invoice number. This number is used for internal tracking and reference purposes. It displays as:
    • "Invoice Number" on the permit.
    • "Fee" on the invoice document.
    • "Invoice #" on the receipt. 
  • The SUINV invoice number is a separate record.
    • It stores the invoice document itself and is not a fee number.

Related Articles

• For frequently asked questions, see Street Use Invoice FAQs.
• To pay by check, see How Do I Pay by Check?
• For fees that are not billed, see How to Find and Pay Fees Due for Your Street Use Application or Permit.
• To dispute or ask questions about a charge, see How Do I Submit a Street Use Fee Dispute Request.

Step-by-Step Guide

Step 1: Find Your Invoice in the Seattle Services Portal

1. Go to the Seattle Services Portal.
2. On the Home page, click Search All Records.
3. Enter your invoice (SUINV) record number in the Record Number field.
4. Click Search.
   • If your search returns no results, use Choose a category > Permits – Street Use and enter your SUINV number.
   • Alternatively, if you are logged in and are the Financially Responsible Party, check your My Records list.

Step 2: View Your Invoice Document

1. On the invoice record in the Attachments section, locate the most recent invoice document.
   • There may also be up to two payment reminders if the invoice was unpaid.
   • After two reminders, the invoice is sent to collections.
2. Click the blue link under Name to view, print, or download the invoice.

Reminder:
You cannot pay fees from the invoice record.

Step 3: Open the Permits Listed on Your Invoice

There are two ways to open your permit:

• Option 1: Click the blue permit # directly on the invoice document.
• Option 2: From the invoice record, open the Related Records tab and click View.

Step 4: Review Your Fees

1. On the permit record, click the Fees tab.
2. Under the Outstanding section, click Pay Fees.
   • The Outstanding section only displays when there are fees that are ready for payment.
   • If you receive an error, see Why do I get an error message when I try to pay.
3. On the page that opens, review unpaid fees.
4. When you are ready to pay the fees, click Checkout to open the payment page.
   • If your cart displays:
     • Optionally, edit the cart to remove fees associated with other records.
     • Click Checkout.
   • Important payment rules:
     • Fees are payable only on the permit record, not the invoice record.
     • All fees for a single record must be paid at the same time.
     • Partial payments are not available online.

Step 5: Pay the Fees

1. Enter your credit card information.
   • Enter the credit card number without dashes, spaces, or special characters.
2. Enter the credit card holder information.
3. Click Submit Payment.
   • If you receive an error, see Why do I get an error message when I try to pay.

Step 6: Payment Confirmation and Receipt

A confirmation page displays after successful payment.

• Click Print/View Receipt to see your receipt.

Need Help?

Visit the Seattle Services Portal Help Center, email [e-mail], or call [phone].