This article describes how to find and pay your permit fees online. If you need to pay by check, see How Do I Pay by Check.
There are different ways that fees on a permit can be paid. This article addresses the following methods:
If you need a Fee Statement prior to paying your fees, please refer to the section How to Generate a Fees Due Statement Report.
If you want to find out which fees have been paid, please refer to the section How To Tell Which Fees Have Been Paid for a Permit.
Note: If you would like to dispute or inquire about a fee or charge, see How Do I Submit a Street Use Fee Dispute Request.
How to Search for a Permit and Pay for Fees
The instructions below walk you step by step through locating a record, reviewing the fees, and starting the checkout process.
You can also quickly pay fees on a record by clicking the “Pay fees on a record" link on the Seattle Services Portal homepage. Just enter a record number to start the check out process. You can use this feature whether you are logged in or not.
- Go to the Seattle Services Portal.
- On the Home page, click Search All Records.
- Enter the full Record Number that you want to pay fees on. If you are paying fees for a converted permit and are not sure what your record number is, refer to How Do I Search for My Converted Street Use Permit.
- Click Search.
- On the Record that opens, click the Fees tab.
- Under the Outstanding section, click the blue Pay Fees link.
Note: If there are no items in the Outstanding section, there are no fees that are ready for payment.
Note: To print a Fee Statement prior to paying your fees, refer to How to Generate a Fee Statement Report.
Note: If you receive an error after clicking Pay Fees, refer to Why do I get an error message when I try to pay.
- Unpaid fees for the selected record are displayed. Click the Checkout button to open the payment page.
Note: When paying online, all fees for a record are paid at the same time; partial payments are not possible online.
- Enter your credit card information and click Submit Payment.
TIP: The credit card number should not have any dashes, spaces, or special characters.
Note: If you receive an error after clicking Submit Payment, refer to Why do I get an error message when I try to pay.
- A confirmation page is displayed.
- Click the Print/View Receipt button to see your receipt.
- Receipt displays.
- After payment, notice that the Pay Fees link is no longer visible for the record.
Note: Clicking View Details displays the receipt.
How to Pay Fees from My Records List
- Login to the Seattle Services Portal.
IMPORTANT: If you do not yet have a Seattle Services Portal account, you must register before proceeding.
- On the My Records page, locate your record with fees due. Look at the end of the row under the Action column for an action of "Pay Fees Due.” Click the blue Pay Fees Due button for the fees you want to pay.
Note: If you do not see your record, refer to Why Can't I Find My Street Use Permit.
TIP: Alternatively, to select multiple records to pay, click the box on the left for each record with a Pay Fees Due button and then click Add to cart.
Note: If you receive an error after clicking Pay Fees, refer to Why do I get an error message when I try to pay.
- Unpaid fees for the selected record are displayed. Click the Check Out button to add the fees to your Cart.
Note: When paying online, all fees for a record are paid at the same time; partial payments are not possible online.
- Your cart is displayed. In your Cart, click Check Out to proceed with payment.
Note: You may see line items for other permits, either in Street Use or across the enterprise. You can pay for all items at the same time, or you can edit your Cart to remove items.
- Enter your credit card information and click Submit Payment.
Note: Check Auto-fill with to populate the fields with the address information in your Seattle Services Portal profile.
TIP: The credit card number should not have any dashes, spaces, or special characters.
Note: If you receive an error after clicking Submit Payment, refer to Why do I get an error message when I try to pay.
- A confirmation page is displayed.
- Click the Print/View Receipt button to see your receipt.
- Receipt displays.
- After payment, notice that the Pay Fees Due button is no longer visible for your record.
How to Generate a Fees Due Statement Report
This section addresses how to run a Fee Statement report for your Application or Permit to list the unpaid fees.
A Fee Statement shows all fees currently due on an Application or Permit record, whether they are billed fees or unbilled fees that must be paid before the permit is issued. This report can be run to provide your Accounts Payable department with a statement of the fees due for a record. If no fees are currently due on a record, the report does not display any results. Any fees previously paid do not display on this report.
- At the top of your page in the Seattle Services Portal, click Reports.
- Select Fees Due Statement from the dropdown.
- Enter the Application or Permit number in Record Number. Only enter one record number.
TIP: Field pre-populates with your record number if you open the report from within your open record.
TIP: Fees are only found on Application or Permit records, not Invoice (SUINV) records, so be sure you are using your Application or Permit record number when running the report.
- Click Submit.
- A Fee Statement is generated. You may save or print the report by scrolling to the bottom of the page and selecting the appropriate option from the popup.
TIP: If your report is a blank page, double check you have entered a valid record number. If you have entered a valid record number, then there are no outstanding fees on the record.
How To Tell Which Fees Have Been Paid for a Permit
- Search for your application or permit record.
- Click on the Fees tab in the record that opens.
- The Paid section displays the fees that have been paid and their amount.
If fees are paid, click View Details to open the receipt and view the charges.