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How to Find and Pay Fees Due for Your Street Use Application or Permit

Updated

How to Find and Pay Your Outstanding Street Use Fees

This article explains how to find and pay your Street Use permit fees online. If you need to pay by check, see How Do I Pay by Check.

There are several ways to locate and pay fees associated with a permit. This article covers the following topics:

Ways to Find and Pay Fees

Reviewing Fees

What You Need to Know About Paying Fees

  • Online payment is available only when there are outstanding fees on the record.
  • When paying online, all fees with that record must be paid at the same time.
  • Your cart may include line items for other permits, either within Street Use or across the broader system. You may choose to pay for all items at once or edit your cart to remove items you do not wish to pay at that time.
  • To view all your fees prior to paying, see How to Generate a Fee Statement Report.
  • If you receive an error when paying, see Why do I get an error message when I try to pay.
  • If you would like to dispute or inquire about a fee or charge, see How Do I Submit a Street Use Fee Dispute Request.

Ways to Find and Pay Fees

Find and Pay Fees Using the Pay Fees on a Record Link

The instructions below walk you step by step through locating a record, reviewing fees, and completing payment using the Pay fees on a record link on the Home page. Log in is not required.

Step 1: Search for Your Record

  1. Go to the Seattle Services Portal.
  2. On the Home page in the Find Existing section, click the Pay fees on a record link.
  3. Enter the full Record Number you want to pay fees for.
  4. Click Search. 

Step 2: Review Your Fees

If you have outstanding fees, a review page displays. If you have no outstanding fees on this record, you are unable to proceed.

  1. Review the charges.
  2. When you are ready to pay the fees, click Check Out to open the payment page.
    • If your cart displays:
      • Optionally, edit the cart to remove fees associated with other records.
      • Click Checkout.

Step 3: Pay the Fees

  1. Enter your credit card information.
    • Enter the credit card number without dashes, spaces, or special characters.
  2. Enter the credit card holder information.
  3. Click Submit Payment.

Step 4: After Payment

A confirmation page displays after a successful payment.

  • You can view or print your receipt using Print/View Receipt.

Find and Pay Fees Using a Search

The instructions below walk you step by step through locating a record, reviewing fees, and completing payment using a record search. Log in is not required.

Step 1: Search for Your Record

  1. Go to the Seattle Services Portal.
  2. On the Home page, click Search All Records.
  3. Enter the full Record Number you want to pay fees for.
  4.  Click Search.
    • If a Search All Records page displays, select the record you want to pay fees on.

Step 2: Review Your Fees

  1. On the Record that opens, click the Fees tab.
  2. Under the Outstanding section, click Pay Fees.
  3. On the page that opens, review the charges.
  4. When you are ready to pay the fees, click Checkout to open the payment page.
    • If your cart displays:
      • Optionally, edit the cart to remove fees associated with other records.
      • Click Checkout.

Step 3: Pay the Fees

  1. Enter your credit card information.
    • Enter the credit card number without dashes, spaces, or special characters.
  2. Enter the credit card holder information.
  3. Click Submit Payment.

Step 4: After Payment

A confirmation page displays after a successful payment.

  • You can view or print your receipt using Print/View Receipt.
  • The Pay Fees link is no longer visible for the record.
  • To view the receipt again, click View Details in the Paid section.

Find and Pay Fees from My Records List

The instructions below walk you step by step through locating a record, reviewing fees, and completing payment from My Records list. Log in is required.

Step 1: Log in or Register

  1. Go to the Seattle Services Portal.
  2. Log in:
    • If you already have an account, log in with your credentials.
    • If you don’t have an account, register your existing contact for a new account before proceeding.

Step 2: Locate Your Record

  1. On the My Records page, locate your record with fees due. 
    • Look at the end of the row under the Action column for an action of Pay Fees Due. 
    • Alternatively, you can filter your list on an Action of Pay Fees Due.
    • If you do not see your record, refer to Why Can't I Find My Street Use Permit.
  2. Click Pay Fees Due for the fees you want to pay.

Step 3: Review Your Fees

  1. On the page that opens, review the charges.
  2. When you are ready to pay the fees, click Check Out to open the payment page.
    • If your cart displays:
      • Optionally, edit the cart to remove fees associated with other records.
      • Click Checkout.

Step 4: Pay the Fees

  1. Enter your credit card information.
    • Enter the credit card number without dashes, spaces, or special characters.
  2. Enter the credit card holder information.
  3. Click Submit Payment.

Step 5: After Payment

A confirmation page displays after a successful payment.

How to Generate a Fees Due Statement Report

This section explains how to generate a Fee Statement report for an application or permit to view unpaid fees.

A Fee Statement lists all fees currently due on an application or permit record. This includes:

  • Billed fees, and
  • Unbilled fees that must be paid before the permit is issued. 

This report is often used to provide your Accounts Payable department with a summary of fees due for a specific record.

What You Need to Know About the Report

  • If there are no outstanding fees, the report will return no results. 
  • Previously paid fees do not appear on this report.

Steps to Generate a Fee Statement

  1. In the Seattle Services Portal, click Reports at the top of the page.
  2. From the dropdown menu, choose Fees Due Statement.
  3. Enter the application or permit number in Record Number.
    • Enter only one record number.
    • Fees are associated only with application or permit records, not invoice (SUINV) records. Be sure you are using the correct record number.
  4. Click Submit.

Viewing and Saving the Report

Once generated, the Fee Statement will display the record details and outstanding fees.

  • To save or print the report:
    1. Scroll to the bottom of the page.
    2. Select the appropriate option from the popup menu.
  • If your report is a blank page:
    • Confirm the record number entered is valid.
    • If the record number is valid, there are no fees currently due.

How To Tell Which Fees Have Been Paid for a Permit

Follow these steps to view fees that have already been paid for your application or permit.

  1. Search for your application or permit record in the Seattle Services Portal.
  2. Open the record and click the Fees tab.
  3. In the Paid section, you will see a list of all fees that have been paid, along with the amounts.
  4. Click View Details to open the receipt and review the individual charges.

Need Help?

Visit the Seattle Services Portal Help Center, email SDOTPermits@seattle.gov, or call (206) 684-5253.

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