How to Register a Rental Property for RRIO

If this is your first time registering your rental property, search the address on Shaping Seattle to determine if the property was registered by a previous owner. If so, obtain the record number and follow the instructions to Transfer Ownership. If you have already registered your property in the past and have received a notice to renew the registration, please follow the instructions to Renew a Rental Property Registration.

You can also watch our video on How to Register a Rental Property for RRIO.

1. Login to your Seattle Services Portal account or create an account 
2. On the Home page, under Create New, click Rental Housing Registrations (RRIO)
3. On the next screen, click on the Rental Property Registration bubble, and then click Continue Application

4. Search for a property by entering the Street Name and Street Number fields, then click Search (wait until the address auto-populates before adding the unit number) 

   1. If the search has a single result, the address will auto-populate.
   2. If the search has multiple results, you should see a page like the one below. Click on the Selection Bubble of the correct property address and then click the Select button.
   3. If your rental property has a unit number in the address, enter the Unit Number after the address has auto-populated.
      

   Our system no longer uses the parcel number. The parcel field will be filled with a number used internally.

   If the system is not able to find your address, please contact the RRIO team by calling 206-684-4110 or emailing [e-mail].

5. Click Continue Application
6. Enter your contact information
   
   1. Use the Add Myself and Add Someone Else buttons
      1. Add yourself first using the Add Myself option
      2. Use the Add Someone Else option to find existing contacts already in the system
      3. If your contact is not in the system, click Person or organization not found? Add them here.

   2. Indicate the type of contact (Owner, Applicant, and Tenant Contact for Repairs)

      Tip: The Tenant Contact for Repairs is the person that tenants should contact if they need a repair in their unit. Do not list your tenant’s information.

   3. Continue adding contacts until you have all three as shown below. You may enter additional contact types in addition to the three required.
7. Click Continue Application

8. Enter the Number of Rental Units, Property Information, and Floating Residence Information

   Note: Floating Residence Information only applies to homes that are located on a body of water. If your rental unit is not floating, select No and leave the Verification Number field blank.

9. Enter the Rental Units 
   
   1. For single rental units, click Add Unit(s) and enter the type of housing unit
      • SF for single-family home
      • TH for townhome
      • Unit number for condos
   2. To register multiple units at the same address, click the down Arrow next to Add Unit(s) and add additional rows for each rental unit
   3. Enter the unit number and use the checkboxes to indicate if the unit is on the top or bottom floor, otherwise leave the check boxes empty
   4. Click Submit
10. Declare that your property meets the RRIO standards by checking the box and selecting Owner/Owner’s Agent or Inspection by Qualified Rental Housing Inspector from the dropdown menu
    
11. Click Continue Application
12. Use the Selection Bubble to indicate if you have made improvements to the property specifically to meet RRIO guidelines
    • If you click yes; use the Selection Boxes to indicate the types of updates that you made
13. Click Continue Application
14. Review the entered information; use Edit to make changes
15. Click Continue Application
16. Review your fees, then click Checkout
17. Click Checkout again
18. Enter your payment card information (or follow the instructions in How Do I Pay by Check?)
19. Click Submit Payment
20. Review your receipt