If this is your first time registering your rental property, search the address on Shaping Seattle to determine if the property was registered by a previous owner. If so, obtain the record number and follow the instructions to Transfer Ownership. If you have already registered your property in the past and have received a notice to renew the registration, please follow the instructions to Renew a Rental Property Registration.
You can also watch our video on How to Register a Rental Property for RRIO.
- Login to your Seattle Services Portal account or create an account
- On the Home page, under Create New, click Rental Housing Registrations (RRIO)
- On the next screen, click on the Rental Property Registration bubble, and then click Continue Application
- Search for a property by entering the Street Name and Street Number fields, then click Search (wait until the address auto-populates before adding the unit number)
- If the search has a single result, the address will auto-populate.
- If the search has multiple results, you should see a page like the one below. Click on the Selection Bubble of the correct property address and then click the Select button.
- If your rental property has a unit number in the address, enter the Unit Number after the address has auto-populated.
Our system no longer uses the parcel number. The parcel field will be filled with a number used internally.
If the system is not able to find your address, please contact the RRIO team by calling 206-684-4110 or emailing RRIO@seattle.gov.
- Click Continue Application
- Enter your contact information
You must enter 3 contact types: Owner, Applicant, and Tenant Contact for Repairs. These can be the same person but must be entered separately. You will not be able to continue your application without entering all 3 contact types.
- Use the Select from Account, Add New, or Look up buttons
- Add yourself first using the Select From Account option
- To add additional contacts, use the Look Up option first to find contacts in our system
- If your contact is not in the system, you can use the Add New option
- Indicate the type of contact (Owner, Applicant, and Tenant Contact for Repairs)
- Continue adding contacts until you have all three as shown below. (You may enter additional contact types in addition to the three required.)
- Use the Select from Account, Add New, or Look up buttons
- Click Continue Application
- Enter the Number of Rental Units, Property Information, and Floating Residence Information
Note: Floating Residence Information only applies to homes that are located on a body of water. If your rental unit is not floating, select No and leave the Verification Number field blank.
- Enter the Rental Units
- For single rental units, click Add Unit(s) and enter the type of housing unit
- SF for single-family home
- TH for townhome
- Unit number for condos
- To register multiple units at the same address, click the down Arrow next to Add Unit(s) and add additional rows for each rental unit
- Enter the unit number and use the checkboxes to indicate if the unit is on the top or bottom floor, otherwise leave the check boxes empty
- Click Submit
- For single rental units, click Add Unit(s) and enter the type of housing unit
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Declare that your property meets the RRIO standards by checking the box and selecting Owner/Owner’s Agent or Inspection by Qualified Rental Housing Inspector from the dropdown menu
- Click Continue Application
- Use the Selection Bubble to indicate if you have made improvements to the property specifically to meet RRIO guidelines
- If you click yes; use the Selection Boxes to indicate the types of updates that you made
- Click Continue Application
- Review the entered information; use Edit to make changes
- Click Continue Application
- Review your fees, then click Checkout
- Click Checkout again
- Enter your payment card information (or follow the instructions in How Do I Pay by Check?)
- Click Submit Payment
- Review your receipt