How to Add Contacts to a New Application

You can only add contacts to your application when you first create your application.

Most permit and license applications require different types of contacts such as applicant, owner, and contractor. You’ll need the name, phone number, email address, address, and organization name for each contact.

If you're a frequent user of the Seattle Services Portal, your contact information may already be stored in the system. If you're new to the portal, gather your contact information before proceeding. 

If you need somebody, such as a coworker, contractor, permit runner, architect, etc., to manage an application in your account, you can add them as a contact to that application. The new contact will need to create an account to access your records. Once that person has an account and is added as a contact, that person will have full rights to manage the application, including the ability to upload corrections and make revisions. The new contact will be able to see your application under My Records.

There are two ways to add contacts to your new application. You can:

• Look up or add an existing contact
• Add a new contact

Look Up a Contact Not in Your Account

You may use this option to add a contact that already exists in the system. For example, you may want to add an additional owner or contractor.

1. Click Look Up
2. Enter the organization or individual’s name
3. Click Look Up
4. Choose the correct contact by clicking the bubble next to the name
5. Click Continue

Add a New Contact

You cannot add new contractors here. Contractors must be entered via a registered license.

1. Click Add New
2. Enter the contact information
3. Click Continue
4. Review the contact information; click Edit to make changes