How to Provide Documents to Begin the Next Review Phase for Your SIP

How to Provide Documents to Trigger the Next Review Phase for Your Street Improvement Project (SIP)

When a Street Use Street Improvement Project (SIP) application moves to a new review phase (Design Review, or Formal Review and Pre-Con Review), a new set of documents is required before the review can begin.

Providing the correct documents is essential to avoid delays and successfully trigger the next review phase.

The article is organized into three sections:

• Tips for Triggering Your Next Review Phase
  How to avoid common mistakes that delay your review phase.
• Identify Requested Documents
  How to identify which documents are required for your review phase.
• Upload Requested Documents
  How to upload documents correctly so your next review phase is triggered.

Tips for Successfully Triggering Your Next Review Phase

Checklist for Success

• My initial record status is Document Required. 
• I uploaded every requested document.
• Each document is the correct type.
• My record status is now Submitted.

Tips for Triggering Your Next Review Phase

Tip #1: Know Which Documents Are Required

• Each review phase has its own required documents.
• You must submit all required documents for that phase before the review will start.
• See Step 3: Check Which Phase You Are Entering and Step 4: Check for Requested Documents.

Tip #2: Satisfy Each Condition of Approval

• Each required document corresponds to a Condition of Approval for that review phase.
• When uploading documents:
  • Submit one document for each Condition of Approval.
  • Select a document type that exactly matches the Condition of Approval listed on your record.
    See Step 4: Upload Your Documents.
• Uploading a document under the wrong document type may prevent your review from being triggered.

Tip #3: Check Your Record Status

• Your record status tells you whether your documents have successfully triggered the next phase:
  • Document Required
    At least one required Condition of Approval has not been met.
  • Submitted
    All Conditions of Approval have been satisfied, and your review has been successfully triggered.
• See Step 5: Check Your Record Status.

Helpful Resources

• Street Improvement Permits
  Provides information about SIP document requirements.
• Video: How to Upload Documents for an Existing Street Use Application
  Demonstrates the full upload process covered in this article.

Step-by-Step Guides

Identify Requested Documents

Step 1: Log in or Register

1. Go to the Seattle Services Portal.
2. Log in:
   • If you already have an account, log in with your credentials.
   • If you don’t have an account, register your existing contact for a new account before proceeding.

Step 2: Open Your Record

1. On the My Records page, locate your Record Number with Status of Document Required.
2. Click the blue linked Record Number of your application to open it.

Step 3: Check Which Phase You Are Entering

Check which phase you are entering so you know which documents are needed for the current phase.

1. Click the Status tab.
2. Look for the hourglass icon. This indicates the current phase(s). 

Step 4: Check for Requested Documents

1. Locate the orange banner.
2. Click the View All link on the banner to see a complete list of requested documents (Conditions of Approval). 
   • Alternatively, click the Required Documents & Conditions tab to see the same information.
3. Locate the documents that are requested (status: Pending).
4. Review the comments listed for each document:
   1. The comments indicate which step in the application process the document is required.
   2. If no step is identified, the document is due in the current step.

Tip: Use the Hide Completed / Show All toggle to either hide or display documents that have already been received.

Upload Requested Documents

Step 1: Log in or Register

1. Go to the Seattle Services Portal.
2. Log in:
   • If you already have an account, log in with your credentials.
   • If you don’t have an account, register your existing contact for a new account before proceeding.

Step 2: Open Your Record

1. On the My Records page, locate your Record Number with Status of Document Required.
2. Click the blue linked Record Number of your application to open it.

Step 3: Review the Conditions of Approval

1. When you are ready to provide your requested document(s), review Step 4: Check for Requested Documents above one more time. 
   • You need to upload a minimum of one document for EACH Condition of Approval.
   • If you believe a requested document is not required or is met by a different document:
     • Document your explanation.
     • Upload this document with the originally requested Document Type.
     • Do not skip the document or your next review cycle is NOT triggered. 

Step 4: Upload Your Documents

1. Under Record Info, click the Attachments tab.
2. To upload a document, click Select at the bottom left of the page.
3. Select your document:
   1. Click Select in the File Upload popup.

   2. Select your document, for example your 90% SIP Plans, and click Open.

      Tip: To speed up the review proceess, please be sure to upload flattened .pdf documents.

   3. Click Done in the File Upload popup.
4. Select your document type:
   1. Select the Document Type that matches the document you uploaded. For example, select 90 pct SIP Plans as your document type when uploading the matching document.
      • It is important to select the document type that matches the condition identified in Step 4: Check for Requested Documents above. This is how the system knows you have uploaded the requested document.
      • If you do not pick a document type that is an exact match for each and every required Condition of Approval that is due, your next review phase is NOT triggered.
      • You may upload additional documents if needed. 
        • If there is no matching document type, use Other Documents.
   2. Enter the Description of the document.
5. Click Save and wait for the upload to complete.
   • Note: It may take a few minutes for your document to fully upload.
   • Your document now displays in the list of attachments with the review phase your record is in; for example Formal Review.
6. Repeat steps for each additional document requested. When prompted, select the document type that matches the document you are uploading.

Step 5: Check Your Record Status

Once you have submitted all requested documents, your record status changes to Submitted. (You may need to refresh your browser to see the status change.)

1. To check your status, click on My Records tab.
2. Find your record in the list that displays. 
3. Check your record status.
   • If your record Status is Submitted, congratulations! Your application is back in the reviewer's queue.
   • If your record Status still shows Document Required, your next review phase has not been triggered:
     1. Look for any requested documents showing Pending (see Step 4: Check for Requested Documents).
     2. Upload the additional requested documents (see Step 4: Upload Your Documents).
     3. Recheck your status (see Step 5: Check Your Record Status).

You can log into the Seattle Services Portal at any time to view the status of your application.

Need Help?

Visit the Seattle Services Portal Help Center, email [e-mail], or call [phone].